CROSS-REFERENCE YOUR CLAIMS
Providing incomplete or inaccurate data is a primary reason claims are denied. Denied claims require extra staff resources to correct, and prolong the time your practice waits for reimbursement.
RE-ASSESS YOUR COMPLIANCE POLICIES
Establish a consistent protocol for your staff to handle submissions and denials.
CHECK BILLING STATEMENTS FOR EFFICIENCY
Take an objective look at the billing statements your practice sends to patients. Are they easy to understand? Do you make it clear what action(s) a patient needs to take after receiving their statement? Without clear directions, patients might put off providing payment until they have more time.